If you have an Android phone and the app seems to stop working now and then, it is very likely that the system kills the app after a certain amount of time.


To avoid this, please follow the below steps:


  1. In your phone settings, select 'Device Maintenance', then 'Unmonitored Apps", and add the MyTag Finder app to the list
  2. In your phone settings, select 'Notifications', then 'Advanced', then 'MyTag Finder' and set the app as priority.

 

The Settings can vary between different phones and Android version, we have listed below the most common settings to stop the system switching off our app:


Samsung Android 10.0
Settings-->Device Care-->Battery--> App Power Management-->Apps that won't be put to sleep -->Add MyTag Finder

 

Samsung Android7.0
Settings-->Device maintenance-->Battery-->Unmonitored Apps-->Add apps-->Select MyTag Finder
 
Samsung Android6.0
Settings-->Battery-->Battery Optimization-->All apps-->Select MyTag Finder -->Turn off optimization
 
LG Android7.0
Settings-->Battery & Power saving-->Battery usage-->Battery optimization-->Ignore optimizations-->Select MyTag Finder
 
HTC Android7.0
Settings-->Power-->Battery optimization-->All apps-->Select MyTag Finder-->Don't optimize
 
One Plus Android8.0
Settings-->Battery-->Battery Optimization-->All apps-->Select MyTag Finder-->Don't optimize
 
Moto Android7.0
Settings -->Battery-->Battery Optimization-->All apps-->Select MyTag Finder-->Don't optimize
 
Google Pixel Android8.0
Settings -->Battery-->Battery Optimization-->All apps-->Select MyTag Finder -->Don't optimize
 
Huawei Android7.0
Settings-->Battery-->Power Saving From Apps-->Close apps on screen lock-->Select MyTag Finder --> Disable
 
Huawei Android5.1
Settings-->Protected Apps-->Select MyTag Finder-->Enable

ASUS Android8.0
Settings -->Battery-->Battery Optimization-->All apps-->Select MyTag Finder-->Don't optimize
 
ZTE Android6.0
Settings-->Power manager-->Manage background-->Select MyTag Finder-->Enable
Settings-->Power manager-->Auto-start manager-->Select MyTag Finder-->Enable