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  1. MyTag FAQ & Support
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Frequently Asked Questions

Some of the top questions we are asked

Terms, Conditions & Policies 2
  • Privacy Policy
  • Terms of Service
MyTag Bluetooth Tracker FAQ 17
  • What do MyTags do?
  • What is a Disconnection Notification?
  • What is the "Quiet Zone" ? (iOS only)
  • What happens if I completely lose my keys - how can I find them?
  • How do I install a MyTag?
See all 17 articles
Warranties & Refunds 1
  • 30 Day Money Back Guarantee - Bluetooth Products
Shipping & Delivery 4
  • I need a copy of my invoice - can I get one?
  • Shipping & Delivery Options
  • How long will the delivery take?
  • Test FAQ
Bluetooth Tracker Help 6
  • Replacing Batteries - MyTag Sport
  • My Android App disconnects from MyTags ...
  • Replacing Batteries - MyTag Style
  • I can't find the App on the App Store?
  • Issues? - Follow this Troubleshooting Guide
See all 6 articles

MyTag is an Australian business with a dedicated local support team. Our goal is to help you find and protect the things you love, and we have a range of Australian designed products to help you do just that. Say hi to our Chat team, or email us at contact@mytag.com.au if we can help in any way.

Get in touch

  • MyTag Australia, Level 3 / 20 Bungan St Mona Vale NSW 2103
  • contact@mytag.com.au
  • Visit our website

Information

  • Privacy Policy
  • Shipping Policy
  • Terms of Service
  • Refund Policy

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